CASE STUDY

Remote evaluation support for Mobile County Public Schools

January 22, 2026
Psychoeducational evaluationsGifted testing

Expanding capacity for providers at Alabama’s largest school district

Mobile County Public Schools (MCPSS) serves approximately 53,000 students across 90 schools. The district offers diverse learning pathways and is committed to providing high-quality education to students from all backgrounds and communities. 

Rising evaluation demand and complexity, combined with limited staffing, led MCPSS to partner with Presence for flexible and timely evaluation support.

Mobile County Public Schools logo

Mobile County Public Schools

Mobile County, AL
  • 53,000 students
  • 90 schools
  • Presence partner since 2021

Services delivered

  • Psychoeducational evaluations
  • Gifted testing
“The volume, depth, and breadth of assessments have pulled our staff in many different directions… With all of our timelines and responsibilities, I sincerely appreciate Presence and their flexibility and willingness to cater to Mobile’s specific needs.”
Nakia Brown
Supervisor of Psychological Services
Mobile County Public Schools

Challenges

Increasing number and complexity of evaluations

MCPSS saw steady growth in both the volume and complexity of psychoeducational evaluations and gifted testing. With staff already balancing multiple responsibilities, the rising demand created pressure on timelines and required providers to juggle competing priorities.

  • Growing evaluation needs with limited staff
  • More complex and time-intensive assessments
  • Hundreds of students in need of gifted testing, creating seasonal bottlenecks

Solutions

Year-round, tailored remote evaluation support

Presence’s licensed school psychologists supported the onsite team by providing remote assessments year-round. Presence providers completed over a hundred gifted tests during the summer months, and helped deliver the appropriate assessments for every eligible student. Flexible remote support, paired with technology designed for schools by Presence, helped MCPSS stay on top of timelines and address complex referrals.

  • Supported the timely completion of evaluations
  • Delivered assessments throughout the school year
  • Covered gifted testing during the peak season
  • Reduced workload pressure for onsite providers

Key results

Presence supported MCPSS in delivering timely evaluations for eligible students year-round

By partnering with MCPSS, Presence helped increase coverage for both school-year and summer evaluations, lighten the load for the onsite team, and keep assessment timelines on track. Our providers supported gifted referrals, delivered comprehensive psychoeducational assessments, and gave MCPSS the space to focus more fully on student needs across their schools.

140
assessments delivered
24
school sites supported

THE ROAD TO SUCCESS

A partnership strengthened by flexibility and openness to innovation

As Supervisor of Psychological Services, Nakia Brown was open to teletherapy and remote assessments as a strategic way to address rising evaluation demand and complexity. Presence partnered with her to bring in remote providers who could help meet the volume and wide range of assessment needs while remaining compliant.

Expand your impact and capacity with remote evaluations →

LOOKING AHEAD

Continuing to support students in the years to come

MCPSS will continue working with Presence to meet student evaluation needs as they evolve and grow. With a strong, multi-year partnership with Presence already in place, the district is building on its mission to support every learner by maintaining timely evaluations and expanding capacity where needed.

Partner of the Year

Mobile County Public Schools earned Partner of the Year for their unwavering dedication to supporting diverse learners. Their collaborative, organized, and communicative approach to teletherapy highlights their steadfast commitment to student equity.

See more award winners

Presence Partner of the Year award badge for excellence in special education

Read more case studies

Feeling inspired?

Schedule a free consultation and learn how Presence teletherapy solutions can help your district thrive.