Bridging the gap: Effective communication between schools and teletherapists

The success of behavioral intervention hinges on a seamless connection between therapists and schools. Effective communication is the cornerstone of this partnership, a bridge that transforms challenges into opportunities for student growth. Research consistently affirms the importance of this collaboration, highlighting the link between effective educator relationships and student achievement.¹

Teletherapy has emerged as a valuable tool for delivering specialized educational services. Similar to in-person service modalities, communication is essential for creating optimal learning environments. By exploring the benefits of teletherapy and addressing the importance of strong educator partnerships, we can foster seamless collaboration and create optimal learning environments.

How teletherapy maximizes collaboration with onsite teams

When it comes to adopting remote service delivery, schools typically have two main concerns: The physical distance of the teletherapist and staff buy-in. However, after 7 years delivering remote therapy, I’ve seen firsthand how teletherapy can actually improve communication and teamwork within school teams. Teletherapy leverages various communication platforms, enabling more frequent and flexible interactions compared to traditional in-person meetings. Additionally, teletherapy integrates specialized clinicians with onsite teams, expanding access to support and creating more bandwidth for in-person staff.

In my personal journey transitioning from a brick-and-mortar role to teletherapy, I’ve found it easier to manage caseloads and dedicate more time to consultation and collaboration, fostering stronger partnerships with teachers and staff while focusing collectively on student success.

3 strategies for effective communication and collaboration

1. Facilitate strong first impressions

To overcome initial skepticism and build trust, it is essential to proactively address common misconceptions about teletherapy. Start by providing school staff with resources that explain the benefits of teletherapy, and share success stories from schools that have had positive experiences. This can help ease any worries and build confidence in the approach. Inviting teletherapists to faculty meetings or parent events prior to service delivery is another effective strategy to smooth apprehensions and allow clinicians to showcase their expertise.

In addition to sharing telepractice successes and facilitating introductions, it is crucial to emphasize the breadth of capabilities that teletherapists can offer. This includes conducting assessments, providing individual and group therapy, conducting functional behavioral assessments, participating in IEP and school team meetings, and leading school-wide initiatives. By showcasing the wide range of services that teletherapists can provide, schools can better understand the value they bring to the team.

2. Share information to fuel connection

Clear communication protocols are essential for any collaborative endeavor, and successful teletherapy implementation is no exception. Providing staff with guidelines for scheduling appointments, sharing information, and ensuring student privacy and confidentiality is crucial. Additionally, equipping staff with the knowledge and skills to safeguard against technical issues can leave personnel feeling empowered to support the teletherapy process and also help minimize disruptions. Lastly, providing staff with a virtual tour of the teletherapy platform can help to familiarize them with the tools and features available for collaboration.

3. Maintain strong collaboration and involvement

Regular meetings between teletherapists and school teams are essential for ongoing communication and problem-solving. School stakeholders should encourage the inclusion of telepractitioners in key meetings aimed at student intervention and school-wide support. For example, offering opportunities for teletherapists to participate in IEP meetings, child study teams, and professional development activities can further strengthen relationships, improve communication, and promote a sense of teamwork and collaboration. Additionally, hosting periodic Q&A sessions with telepractitioners can provide an opportunity to address questions and concerns of school staff.

Conclusion

Effective communication and collaboration are the cornerstones of successful teletherapy implementation. By leveraging the benefits of teletherapy, such as increased access to specialized services and flexible communication options, schools and teletherapists can create strong partnerships that positively impact student outcomes. Ultimately, a united front between onsite and remote teams is essential to achieving the best possible results for all students.